Rajesh Shakya has an excellent post on Golden Mantras for Effective Email Communication
In his post, he outlines several excellent points. I’d disagree with him on sending Word docs as attachments without first clearing that the person on the receiving end actually HAS Microsoft Word. (Surprisingly, it’s NOT the only Word Processing App out there!)
Email is an ESSENTIAL communication tool. Mastering the basics of business email is an essential skill each and every business owner with a web site or blog should master.
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